He happened to be the manager of.
Apple warranty replacement lightning cable.
In the past i ve taken any frayed lightning cable to the apple store and had it replaced for free because my iphone was still covered under applecare.
In some cases a repair might be covered by the apple warranty an applecare plan or consumer law.
I recently went in with my iphone 7 to replace a lightning cable.
Since i believed this cable was still covered by my iphone warranty i decided to take it to apple and see if they would replace it.
Lightning cable replacement policy changed.
They do look for the imei from your apple device to see if it s still under warranty and not the cable s serial number.
Visit an apple store or an apple authorized service provider to make sure you get your product back working.
But apple s cables are notoriously flimsy and they cost more than many third party.
As such the apple one year limited warranty benefits are in addition to and not instead of rights provided by consumer law.
Genuine apple parts are critical to a quality repair.
How to get a damaged lightning cable replaced.
The apple one year limited warranty is a voluntary manufacturer s warranty.
Screen repair pricing battery repair pricing other repair pricing.
You should set up an appointment for the genius bar since sometimes the wait is long.
Without making a genius bar appointment i walked into my local apple store and walked towards the first employee i saw.
It provides rights separate to rights provided by consumer law including but not limited to those relating to non conforming goods.